Picture ShowPackage All the pendants with a free gift chain. the chain is stainless steel ball chain (3.0mm width 60cm length). if you need other better chain. wish you can choose it in my store, we have many high quality chain for you. Shipping Item will be shipped within 2-3 Business days once full payment is settled.If you can not get your items in time,please contact to us first, we wil check and solve it for you soon. We will reply your mail within 24 hours normally . Sometimes have a little delay due to the weekend or holiday . if you can’t get your mail after 48 hours, please check your spam or cintact to us with other mail address.Different shipping method take different days to delivery the item, when you place the order you can choose the best way for you. Wholesale and Bulk order We provide the discount for whoesale order and bulk order, also we can customize your design for you. welcome to contact us online.More contact method, please click to get more information Drop Ship Service We provide professional drop ship service for the customers all over the world. Normally there is no invoice and brand infoamtion in the packageif you need your own brand package, contact us.Jewelry Maintenance When caring for your jewelry, never use anything but 100% cotton as a polishing cloth since paper, polyester, and coarse fabrics often contain wood fibers or synthetics. These materials may impart fine scratches in the metal, especially on sterling silver. A polished appearance is the result of the metalsmith's effort to file, sand and buff the metal to a perfectly flat surface. When even minor scratches occur, as seen under a microscope, the surface looks like the ragged edge of a saw blade and light is bounced in and around those scratches like a voice echoing in the Alps. An unmarred surface allows the light to be bounced back smoothly, with no echoes, and results in a highly reflective surface. Beier DesignAll materials are environmentally friendly, harmless to health. Beier cubic zirconias are imported from Austria, top grade with incomparable purity. 3-layer platinum or rose gold plated, it makes jewelry more charming and colorful.Beier always exquisite traditional craftsmanship and modern high-tech perfect combination to create the most classic jewelry works. In order to forge the DALI brand and improve its power of comperition, we carefully produce every piece of jewelry. Feedback All five star feedback is very important and we need more buyer to leave us five star and share your shopping experience in my store.When you received the package and all the things are good, wish you can take minutes to leave us feedback.If you can take a photo for the item you get and leave us feedback, it will be very nice for other customers to make choice.If there is some problem with order or items. please send us message to make after-sale service for you before you leave a feedback.